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Client Services Representative

We are looking for Client Services Representatives who are customer oriented and will act as a liaison, provide product/service information and resolve any emerging problems that our clients might face with accuracy and efficiency. Our best CSRs are genuinely excited to help customers, are patient, empathetic and passionately communicative. They love to talk and problem-solving comes naturally. They are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. If this is you, we want your application.

QUALIFICATIONS:

DUTIES:

The Client Services Representative is a position of great importance because this team member is responsible for the client’s first and usually last impression of our clinic. You must be able to recognize and meet the client’s needs. An overview of the duties:

EXPECTATIONS:

We have Full and Part time positions available. Pay starts at $13.00 DOE.

APPLY NOW

Please attach a confidential resume for review along with a cover letter why you think you would be a good candidate for this position. Also, please indicate if you are looking for FT or PT hours.

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, non-disqualifying disability or status as a disabled veteran. Casselton Veterinary Service, Inc. is an equal opportunity employer.

Casselton Location

910 Governor’s Dr. Casselton, ND 58012 Phone: 701-347-5496 Fax: 701-347-5453

Email: clientservices@cassvetservice.com

Hours Mon-Fri: 7:00am – 5:00pm Sat: Closed Sun: Closed

Fargo Location

5012 47th St. S. Fargo, ND 58104 Phone: 701-895-2135 Fax: 701-809-9430

Email: clientservicesfargo@cassvetservice.com

Hours Mon: 7:00am – 10:00pm Tues: 7:00am – 10:00pm Wed: 7:00am – 10:00pm Thurs: 7:00am – 10:00pm Fri: 7:00am – 10:00pm Sat: 9:00am – 10:00pm Sun: Closed

Boarding And Grooming – Fargo

5012 47th St. S. Fargo, ND 58104 Phone: 701-895-2135 Fax: 701-809-9430

Email: boardingandgrooming@cassvetservice.com

Hours Monday – Friday: 7:30am – 6:30pm Saturday: 8:00am-12pm & 4:00pm – 6:00pm Sunday: 8:00am-12:00pm & 4:00pm – 6:00pm

These hours reflect drop off and pick up times. Outside of these times we are busy caring for your furry friends and will return messages as soon as we can.

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